Implementación de Dynamics 365

Data fragmentation across CRM, service, and operations limits commercial visibility and team efficiency. Evox implements a Dynamics 365 infrastructure with integrations and automated flows to unify customer management.

1. 01

   Dynamics 365

   Sales and service operations become fragmented when critical data resides in disconnected systems. Evox deploys Dynamics 365, integrating its MarTech infrastructure to centralize customer management and unify real-time information flows.

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2. 02

   CRM

   Sales teams lose traceability on leads and opportunities, fragmenting information across multiple tools. Evox centralizes, cleans, and unifies data in a CRM configured for B2B sales flows, ensuring consistency at

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3. 03

   Automatización Comercial

   Manual business processes create inefficiencies and revenue loss due to lack of coordination across teams. Evox deploys automated workflows within CRM platforms, unifying data and triggering real-time actions to maximize conversion.

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4. 04

   Customer Experience (CX)

   Customer data fragmentation across channels causes inconsistent experiences and reduces retention. We unify interaction records in a centralized platform, applying predictive segmentation to personalize each touchpoint.

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5. 05

   Data Integration

   Data fragmentation across multiple platforms prevents a unified business view. Evox implements ETL integration processes and API connectors to centralize and synchronize data in real time into a single repository.

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6. 06

   Business Intelligence (BI)

   Fragmented and dispersed data impedes real-time strategic decision-making. We consolidate, model, and visualize your information using modular analytical infrastructure with API connectors and scalable dashboards.

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