Customer Support Bots

Los equipos de soporte enfrentan picos de demanda que degradan los tiempos de respuesta y la calidad del servicio. Evox despliega bots basados en modelos de lenguaje con integración a sistemas CRM y bases de conocimiento para resolver consultas recurrentes en tiempo real.

1. 01

   IA Conversacional

   Los equipos comerciales dedican tiempo excesivo a consultas repetitivas, reduciendo su capacidad de cierre y escalamiento. Evox despliega arquitecturas de agentes conversacionales que integran procesamiento de lenguaje natural con flujos de negocio para automatizar la gestión de interacciones en tiempo real.

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2. 02

   Chatbots IA

   Manual handling of recurring inquiries and inbound leads creates bottlenecks and missed opportunities. Evox deploys AI-powered chatbots that automate response and qualification

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3. 03

   IA para Atención al Cliente

   Recurring query management consumes support team resources and increases response times. Evox deploys language model-based assistants integrated with knowledge bases and CRM systems to automate real-time issue resolution.

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4. 04

   Automatización de WhatsApp

   Manual management of WhatsApp conversations creates attention bottlenecks and reduces close rates. Evox integrates automated workflows with contextual triggers and CRM data to scale conversation without losing personalization.

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5. 05

   CRM

   Sales teams lose traceability on leads and opportunities, fragmenting information across multiple tools. Evox centralizes, cleans, and unifies data in a CRM configured for B2B sales flows, ensuring consistency at

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6. 06

   Customer Experience (CX)

   Customer data fragmentation across channels causes inconsistent experiences and reduces retention. We unify interaction records in a centralized platform, applying predictive segmentation to personalize each touchpoint.

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